Educating  Advisors  in  Long-Term  Care,  Disability,  Eldercare  &  Family  Resources.

Long Term Care Group Specialist (LTCGS) Designation

Course One: The Long-term Care Challenge

Course Overview: The author draws on his research experience to present a course that details the societal and long-term care impact of aging in the United States. The course includes discussions on demographic trends and long-term care, the impact of baby boomers and increasing life expectancy, projected costs of long-term care, the supply of long-term care services and attitudes of both the elderly and baby boomers.

Course Author: David G. Wegge, Ph.D. — Professor, St. Norbert College

Course Two: Long-term Care, Eldercare and Disability Terminology

Course Overview: Long-term care, elder care and disability create a world of terms that are ever evolving. The course begins with an overview of the care-giving environment, which includes types of services, types of care, housing options, and administration. The student will study various illnesses and disabilities that will likely cause the need for long-term care. The lesson concentrates on defining terms in eldercare, including services provided in elder care, personnel in elder care, elder needs and abuse, medications, and equipment. As the course discusses the care-giving process, the lesson focuses specifically on home care and managed care. In addition, students will study terms in Medicare and Medicaid, and long-term care insurance. The course will conclude with a lesson concerning legal terms in care giving.

Course Author: Robert Pearson, LTCGS® Founder, President & CEO of CareQuest University

Course Three: Elder Law: Sources, Concepts and Application

Course Overview: By 2020, 53 million Americans will be sixty-five and older. Elder Law is a term that describes a group of subject areas affecting older persons and their families. Many people assume the only issues impacting elderly persons relate to illness and institutionalization. However, many other topics such as employment, protecting financial assets, lifetime planning and housing are critical. Whether one is a healthcare practitioner, social worker, financial or insurance planner, attorney or others working collaboratively, great sensitivity to the needs of the elderly client is paramount to responding effectively to individual needs.

As the aging of America continues, people who serve the elderly must understand elder law. The knowledge gained in this course enables students to advise and counsel clients, family and friends on many of the key Elder Law issues. Specific sources of information are provided to facilitate further research on specific questions. The reader is also empowered to participate more effectively in the public debate on matters of policy.

Course Author: Seymour Moskowitz, J.D. — Professor at Valparaiso Law School

Course Four: Medicare and Medicaid: Their Roles in Long-term Care Financing

Course Overview: This course is designed to help the student understand Medicaid and Medicare, and the role they play in the long-term care system in the United States. The course includes following topics: the definition of long-term care, an overview and brief history of Medicaid and Medicare, Medicaid eligibility, Medicaid covered services, Medicaid waivers, and rights and protections for Medicaid beneficiaries.

Course Author: Instructor Vernon K. Smith, Ph.D.— Principal with Health Management Association — with Esther Reagan, Nicola Moulton & Marshall Kelley

Course Five: Long-term Care Financial Planning

Course Overview: This course focuses on the key essentials of retirement financial planning. Special topics include the three phases of retirement planning and evaluating financial planning software. In addition, a special feature of this course is the use of a financial planning software program.

Course Author: Russell Francis, CPA, CFP

Course Six: Long-term Care Insurance Design and Pricing

Course Overview: Nationally recognized actuarial experts combined their experience and skills to author a course on long-term care financing. The course provides an actuarial perspective about all facets of long-term care financing from insurance design and pricing to reverse mortgages. Special topics covered in this course include long-term care insurance contracts, evolution of the long-term care insurance policy, long-term care insurance pricing, limitations and exclusions, and optional riders.

Course Authors: Gary Rose, FSA, MAAA, CLU; Anthony Proulx, FSA, MAAAA;

Course Seven: Worksite Marketing — Prospecting, Planning, Preparation & Delivery

Course Overview: This course provides a framework for getting started in the worksite business, creating a market and encountering and successfully making the various sales the worksite requires. Topics include: payroll deductions and billing slots; the role of the consultant; and the post-sale aspect of the worksite.

Course Author: James M. Ouimet, MBA, CES — Chairman and CEO of The James Group, LLC

Course Eight: The Group Long-Term Care Insurance Marketing & Enrollment Process

Course Overview: The focus of this course is how to sell long-term care insurance in the workplace. Students learn how to gain management support for a GLTC insurance program offered to employees of all ages. This course examines the factors that contribute to a successful enrollment; help you understand why employees buy long-term care insurance through their employers, identify the process used to install a program with an employer, help students understand the role the insurance carrier plays in the installation process, and identifies key components in the process of educating employees on long-term care and the need for long-term care insurance.

Course Author: Lea A. Fosz, MBA, FLMI, LTCGS® Director of National Accounts, NavGate Technologies, the power behind CareQuest University.

Course Nine How to Sell a Group Long-Term Care (GLTC) Insurance Plan to an Employer

Course Overview: This course analyzes the selling process through the eyes of an individual actually involved in selling a plan to an employer. Topics include understanding the sales process, determining which type of employer is an attractive risk for a successful enrollment, understanding the reasons employers offer or don’t offer a plan, determining the educational needs an employer has relative to longterm care, understanding the pros and cons of a voluntary plan, determining what to look for in a Group Long-Term Care (GLTC) insurance carrier, and understanding how GLTC insurance differs from other group benefits.

Course Author: Lea A. Fosz, MBA, FLMI, LTCGS® Director of National Accounts, NavGate Technologies, the power behind CareQuest University.

Course Ten: Using CareOptions Assistance™

Course Overview: This course focuses the communication of long-term care resources to help people address the effects of eldercare responsibilities at home and in the workplace. Special topics include communicating the long-term care solution, extended family — Notification, Education & Information methods; and applying the CareQuest University Resources available. Students learn how to use the CareOptionsOnLine™ resource to assist family caregivers in making informed choices about care situations. With this resource students can help families better achieve the goal of providing the best possible care for disabled relatives without compromising individual and family well-being.

Course Author: Robert H. Meister, LTCGS®, CCRS™ Director of Marketing; NavGate Technologies, the power behind CareQuest University.